Return & Exchanges

DRIVEN Return & Exchange Policy FAQ

Return Policy:
Returns are accepted within 30 days for direct purchases made through our website or Retail Sales Team. A full refund will be issued minus a 15% restocking fee; original shipping fees are non-refundable. Items must be new, unused, and in their original packaging. Return shipping costs are the customer’s responsibility.

Exchange Policy:
Exchanges are accepted within 30 days for full credit of the original price minus a 15% restocking fee. Customers are responsible for return shipping costs, and original shipping fees are non-refundable.

How to Start:
To initiate a return or exchange, email returns@mw.company or call +1 800-788-9353 with your order details and reason for the request.

Important:
Items returned without proper authorization may be disposed of. Used or damaged items are not eligible for refunds. Custom and discounted items cannot be returned.

For further questions, contact us at +1 800-788-9353 or returns@mw.company.